1. Leash & Carrier Required
Dogs must be on a leash at all times. Cats and small animals must arrive and remain in a secure carrier until photographed.

2. Owner Must Be Present
The pet’s owner or an authorized handler must be present throughout the entire session and remain in control of the animal at all times.

3. Session Fee Is Non-Refundable
If your pet is unable to be photographed due to movement, distress, or temperament, the session fee is non-refundable. However, we will gladly offer a complimentary return visit so you can try again — no extra charge.

4. Pet Must Be Clean & Well-Groomed
Please bring your pet clean and freshly groomed. Fur, debris, or discharge near the eye area can affect the quality of the final image.

5. Mall Pet Policy Applies
Mission Viejo Mall’s pet policy applies throughout your visit. Pets that show signs of aggression will be asked to leave for the safety of all guest